Data Protection Documents

Cbajy Privacy Policy – Your Data, Protected

Cbajy believes your personal information belongs to you. This privacy policy transparently explains what data we collect, why we collect it, and how we keep it safe.

SSL Encryption Never Sold to Third Parties Fully Confidential
Document Overview
Last Updated
January 1, 2026
Applicable Region
Bangladesh & International
Data Controller
cbajy Limited
Contact
support@cbajy.net

Why cbajy Is Trusted to Keep Your Data Safe

A quick overview of the key pillars of our privacy policy

End-to-End Encryption
All your personal data and transactions are protected with 256-bit SSL encryption. No third party can access or read your data.
No Sale of Data
cbajy never sells your personal information to third parties. Your name, phone number, and email are not for sale — period.
User Controls
You have full rights to view, correct, or delete your data — simply contact support at any time.
Secure Data Storage
All data is stored on secure servers that meet international standards. Regular security audits are conducted and firewalls are in place to prevent unauthorized access.
Minimal Data Collection
cbajy only collects information strictly necessary to operate its services. No additional data is requested.
Spam-Free Communication
cbajy will not send you any marketing messages without your consent. You can turn off notifications at any time.
Table of Contents

Last updated: January 1, 2026. You have the right to read and understand cbajy's privacy policy. Please read the full document carefully before using our services.

1. Introduction

Cbajy (cbajy.net) is an internationally licensed online gaming and Sports Betting platform operating in Bangladesh. We believe that the privacy of every member is a fundamental right. This privacy policy provides a detailed explanation of how cbajy collects, uses, stores, and protects user information.

By using the cbajy.net website, mobile app, or any related services, you are deemed to have agreed to this Privacy Policy. If you disagree with any part of it, please stop using cbajy's services and contact us at support@cbajy.net.

cbajy's Privacy Policy is written in plain, easy-to-understand language so every member can follow it without any confusing legal jargon.

2. What Information We Collect

Cbajy only collects information that is strictly necessary to deliver its services. See the table below for details:

Data Type Example Mandatory?
Identity Information Full name, date of birth, national ID number Required for KYC Verification
Contact Information Mobile number, email address Yes
Financial Information Mobile banking number, transaction history For Payments
Device Information IP address, device type, operating system For Security
Usage Data Betting history, game preferences, login times Service Improvement
Cookie Data Session data, preference settings Optional

3. How We Collect Information

Cbajy collects information through several methods, each transparent and done with your knowledge:

3.1 Direct Collection

  • Information you provide when completing the registration form
  • Documents submitted for KYC verification
  • Information provided when contacting support
  • Information from survey or competition participation

3.2 Automatic Collection

  • Through cookies and tracking technologies when you use our website or app
  • Login time, IP address, and device details are recorded automatically
  • Gaming and betting activity logs are generated automatically by the system

cbajy never stores your password, bank PIN, or card number. Payment details are processed directly by the payment gateway.

4. How We Use Your Information

Cbajy uses the information it collects for the following specific purposes:

  • Service Delivery: Managing accounts, processing deposits and withdrawals, and ensuring uninterrupted betting services.
  • Identity Verification: Age and identity verification to prevent fraud and block access by minors.
  • Security: To detect suspicious logins or transactions and keep your account secure.
  • Contact: To send transaction confirmations, password resets, and important notifications.
  • Service Improvement: Analyzing usage patterns to improve the user experience.
  • Legal Compliance: To meet legitimate requests from licensing authorities and legal bodies.
  • Personalized Experience: To show you promotions and offers tailored to your preferences (you can opt out at any time).

5. Data Sharing Policy

Cbajy does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

  • Payment Processors: Solely to process transactions with mobile banking partners such as Mobile Pay, Nagad, Rocket, and others.
  • Technology Partners: With trusted technology providers to ensure server operations and security.
  • Legal Authorities: In response to a valid court order or a formal request from a regulatory authority.
  • Fraud Prevention: Limited information is shared with fraud detection services.

Under no circumstances does cbajy ever sell or share your data with marketing companies, advertisers, or other gaming platforms.

6. Cookie Policy

The cbajy website and app use cookies. Cookies are small data files stored in your browser that help enhance the user experience.

Cookies used by cbajy:

  • Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your language, theme, and preference settings.
  • Analytics Cookies: To analyze usage patterns and improve our services. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent cbajy from functioning properly.

7. Data Security Measures

Cbajy uses industry-leading security measures to protect your data, including:

  • 256-bit SSL/TLS Encryption: All communications on the website and app are encrypted.
  • Firewall & Intrusion Detection: Active around the clock to prevent unauthorized access.
  • Regular Security Audits: Regular audits are conducted by independent specialists.
  • Two-Factor Authentication (2FA): Available as an additional layer of security for your account.
  • Data Backup: Your data is securely backed up to prevent loss in the event of a technical issue.
  • Staff Training: All cbajy staff are trained in data protection.

Please note — no system on the internet can guarantee 100% security. That's why we also encourage you to use a strong password and never share your login credentials with anyone.

8. Your Rights

As a cbajy member, you have the following rights over your own data:

  • Right to Know: You may request to know what information cbajy holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: After account closure, you may request deletion of your data (except where required by law).
  • Right to Object: The right to opt out of marketing communications at any time.
  • Right to Portability: You may request a copy of your data in a specific format.

To exercise these rights, email support@cbajy.net. cbajy will respond within 30 business days.

9. Data Retention Period

Cbajy retains your data only for as long as necessary:

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Transaction Records: Up to 7 years, as required by financial regulatory authorities.
  • Cookies Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
  • Support Conversations: Deleted 2 years after the issue is resolved.

10. Protection of Minors

Cbajy does not collect information from or provide services to minors (under 18). We do not knowingly collect any personal data from anyone under the age of 18.

If cbajy becomes aware that a minor has created an account, that account will be closed immediately and all collected data will be permanently deleted.

Parents or guardians with concerns about a minor's account can reach us at support@cbajy.net.

11. Changes to the Privacy Policy

Cbajy may update this Privacy Policy from time to time. For any significant changes:

  • A clear notice will be posted on the website.
  • An SMS will be sent to your registered mobile number.
  • The date of any changes will be updated at the top of this page.

Continuing to use cbajy after any changes means you accept the updated Privacy Policy. We recommend visiting this page regularly.

12. Contact & Complaints

If you have any questions, concerns, or complaints regarding your personal data or this Privacy Policy, please reach out to cbajy's data protection team:

  • Email: support@cbajy.net (use subject line "Privacy")
  • Live Chat: Available on the website 24/7
  • Response Time: Usually within 48 hours

Cbajy takes every privacy-related complaint seriously and is committed to resolving issues promptly.

Privacy FAQs

No, never. cbajy does not sell or transfer your mobile number or any other personal information to third parties. Only the minimum necessary information is shared with the relevant mobile banking partner solely for payment processing.

After account closure, cbajy is required to retain transaction records for up to 7 years in compliance with financial regulatory requirements. You may request deletion of any other data beyond this. Please email our support team.

You can update your notification preferences in your account settings. Alternatively, email support@cbajy.net with the subject "Unsubscribe from Marketing". Transaction-related SMS cannot be disabled.

Only designated, authorized cbajy staff can access the data necessary to provide services. All access is logged and unauthorized access is strictly prohibited.

cbajy applies the highest industry-standard security measures. Sensitive data is stored in encrypted form. In the event of a security breach, cbajy will promptly notify members and ask them to change their passwords.

Related Policies

Visit these pages to learn more about keeping your account safe

Terms & Conditions
Read cbajy's full terms of use, account policies, and betting rules.
Read
Responsible Gaming
Information on responsible gaming practices, self-exclusion, and recovering from gaming addiction.
Read
FAQ
Get detailed answers to the most frequently asked questions about cbajy.
Read
Your Data Is Secure

Your Privacy Is Guaranteed — Join cbajy with Confidence

Now you know cbajy's commitment to protecting your data. Register with confidence and enjoy the best gaming experience in Bangladesh.

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⚠️ For players aged 18+ only. Please gamble responsibly.

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